Privacy notice
Last updated: 14 November 2026
Who we are
zoae is an independent digital transformation consultancy run by Muhammad Shafi, based in Dubai, United Arab Emirates. Contact: hello@zoae.tech or WhatsApp +971 56 160 2942.
What we collect
- What you choose to send us through the contact form: your name, and optionally your company, email, the service you need, your budget range, timing and a message. The form doesn't store anything on this website. It prepares a WhatsApp message, and nothing reaches us until you press send in WhatsApp.
- Your WhatsApp name and number, and anything you write in the chat, when you message us.
- If analytics are switched on: anonymous usage data such as pages viewed and buttons clicked, through Google Analytics and/or Zoho PageSense.
Why we use it
Only to reply to your enquiry, arrange your free session, and send you a proposal if you ask for one. We don't sell your details or add you to a mailing list without asking.
Where it's stored
Enquiries are kept in our WhatsApp account, which is provided by WhatsApp (Meta). If we go on to work together, project details are kept in our Zoho account. Analytics data, if switched on, is processed by the analytics provider.
How long we keep it
If we don't end up working together, we delete your enquiry within 12 months. Client records are kept as long as the law requires.
Your choices
You can ask us to show, correct or delete the details we hold about you at any time. Email hello@zoae.tech and we'll respond within 30 days.